GDPR Compliance

Your privacy rights under the General Data Protection Regulation. Learn how we protect your data and how you can exercise your rights.

Effective: May 25, 2018 | Last updated: December 2024

Your GDPR Rights

Under GDPR, you have several fundamental rights regarding your personal data

Right to Access

You have the right to request a copy of all personal data we hold about you.

How to exercise: Request your data through your account settings or contact support.

Right to Rectification

You can request corrections to any inaccurate or incomplete personal data.

How to exercise: Update your profile information directly or contact our support team.

Right to Erasure

You can request deletion of your personal data under certain circumstances.

How to exercise: Submit a deletion request through your account settings or contact support.

Right to Portability

You can request your data in a machine-readable format for transfer.

How to exercise: Export your data through account settings or request assistance from support.

Right to Object

You can object to processing of your data for marketing or profiling purposes.

How to exercise: Opt out through privacy settings or contact us to discuss your objections.

Right to Restrict Processing

You can request restriction of processing under specific circumstances.

How to exercise: Contact our Data Protection Officer to discuss restriction requests.

Our Commitment to GDPR Compliance

At AbuBeast, we are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR). As a cryptocurrency trading platform serving users across the European Union and globally, we take our data protection responsibilities seriously. The GDPR grants you specific rights regarding your personal data and requires us to be transparent about how we collect, use, and protect your information. This page outlines your rights under GDPR and explains how we ensure compliance with these important privacy regulations. We have implemented comprehensive technical and organizational measures to protect your personal data, including data encryption, access controls, regular security audits, and staff training on data protection principles. Our commitment extends beyond mere compliance to building trust through privacy-by-design practices.

Legal Basis for Data Processing

We process your personal data only when we have a valid legal basis under GDPR. Our primary legal bases include: Contractual Necessity: We process data necessary to provide our trading services, maintain your account, execute trades, and fulfill our contractual obligations to you. This includes identity verification, transaction processing, and customer support. Legitimate Interest: We may process data for legitimate business interests, such as fraud prevention, security monitoring, platform optimization, and compliance with financial regulations. We always balance these interests against your privacy rights. Legal Obligation: We process certain data to comply with legal requirements, including anti-money laundering (AML) regulations, tax reporting obligations, and financial services compliance requirements. Consent: For non-essential processing activities, such as marketing communications or certain analytics, we obtain your explicit consent. You can withdraw this consent at any time through your account settings. We regularly review our data processing activities to ensure they remain necessary, proportionate, and compliant with GDPR requirements.

Data Categories and Retention

We collect and process different categories of personal data for specific purposes: Identity and Contact Information: • Name, email address, phone number, postal address • Government-issued ID documents for verification • Retained for the duration of your account plus 7 years for regulatory compliance Financial and Trading Data: • Bank account details, payment method information • Trading history, transaction records, portfolio data • Retained for 7 years after account closure for regulatory and tax purposes Technical and Usage Data: • IP addresses, device information, browser data • Platform usage patterns, feature interactions • Retained for 2 years or as required for security monitoring Communication Records: • Customer support conversations, emails, chat logs • Retained for 3 years to maintain service quality and resolve disputes We apply data minimization principles, collecting only data necessary for our services, and regularly review retention periods to ensure they remain appropriate and compliant.

International Data Transfers

As a global trading platform, we may transfer your personal data to countries outside the European Economic Area (EEA). We ensure all international transfers comply with GDPR requirements through appropriate safeguards: Adequacy Decisions: When transferring data to countries with adequacy decisions from the European Commission, we rely on these decisions as the legal basis for transfer. Standard Contractual Clauses (SCCs): For transfers to countries without adequacy decisions, we use the European Commission's Standard Contractual Clauses to ensure appropriate protection of your data. Binding Corporate Rules: Our group companies operate under binding corporate rules that provide consistent data protection standards across all jurisdictions. Specific Transfer Scenarios: • Cloud infrastructure providers with EU data centers and GDPR compliance • Customer support services with appropriate data processing agreements • Regulatory reporting to financial authorities as required by law • Third-party service providers with strong privacy and security commitments We regularly assess the privacy landscape in destination countries and update our transfer mechanisms as needed to maintain compliance.

Data Security and Breach Response

We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction: Technical Safeguards: • End-to-end encryption for data transmission and storage • Multi-factor authentication and advanced access controls • Regular security audits and penetration testing • Automated monitoring and threat detection systems Organizational Measures: • Staff training on data protection and security procedures • Regular review and updating of security policies • Incident response procedures and data breach protocols • Privacy by design principles in system development Breach Response Protocol: In the unlikely event of a data breach affecting your personal data, we will: • Contain and assess the breach within 24 hours • Notify relevant supervisory authorities within 72 hours if required • Inform affected individuals without undue delay if there is high risk • Provide clear information about the breach and mitigation steps • Conduct thorough investigation and implement additional safeguards We maintain detailed logs and documentation to demonstrate compliance with GDPR security requirements and continuously improve our security posture.

Exercising Your Rights

You can exercise your GDPR rights through multiple channels: Self-Service Options: • Account Settings: Update personal information, privacy preferences, and communication settings • Data Export: Download your trading history, transaction records, and account data • Privacy Dashboard: View data processing activities and manage consent preferences Contact Methods: • Email our Data Protection Officer at privacy@abubeast.com • Submit requests through our secure support portal • Contact customer support with "GDPR Request" in the subject line • Write to our legal team at the address provided in our contact information Response Timeline: • We respond to most requests within 5 business days • Complex requests may take up to 30 days (with notification) • We may request additional verification for security purposes • No fee is charged for reasonable requests Important Considerations: • Some data may be retained for legal or regulatory compliance • Erasure requests may affect your ability to use certain platform features • We balance your rights with legitimate interests and legal obligations • Appeals process available through supervisory authorities if needed

Need Help with Your Data Rights?

Our Data Protection Officer is here to help you understand and exercise your GDPR rights. Contact us for assistance with any privacy-related questions.